The new edition of this excellent and user-friendly book is comprehensive and easy to read and comes alive with illustrative graphics and quotations. It is ideal for new and mature students in counselling and explains the core skills, conditions and models of counselling used in the UK.

The book is compelling reading for the student of counselling who is serious about self-reflection and personal development. Its practical approach is both exciting and refreshing and enables the reader to quickly understand and apply key counselling concepts, models and skills. In this way it helps the student or counselling practitioner keep up to date with current thought and models of counselling.

I would certainly recommend this enhanced second edition as an excellent resource for counselling courses and programmes.

Neil Morrison
Director of Institute of Counselling, Dixon Street Glasgow